PHFS was named one of Oregon’s Top 100 Nonprofits to Work for in 2012, 2013, 2014, 2015, 2016, and 2017. PHFS values diversity in its workforce and is an equal opportunity employer. Diversity is a value-add.
Job Title: On-Call Shelter Coordinator
Reports to: Program Director
Job Specifics: No scheduled hours each week; employee will only receive hours when regular staff cannot work a shift
Close date: October 15, 2017
Portland Homeless Family Solutions operates a shelter program that serves eight families with children every night. The On-Call Shelter Coordinator is expected to maintain a safe and comfortable shelter environment for the families living in shelter. Work focuses around building relationships, trust, and support in order to promote the strengths and capabilities of homeless families during their shelter stay. Although Shelter Coordinators often work independently, PHFS is a collaborative, team-based environment. Our shelters are staffed 24 hours a day, 365 days a year.
Specific Job Duties:
- Build relationships with moms, dads, and children who are living in the Goose Hollow Family Shelter and the Thirteen Salmon Family Center
- Facilitate the structure of the day; ensure that the daily and nightly routines are observed in both shelters
- Be able to enforce policies to ensure smooth shelter operation and a safe environment for all families
- Manage daily volunteers and help them find projects to do while they are at the shelter
- Log daily activities, creating timely and accurate records on services provided
- Utilize a strengths-based approach with families as they work toward permanent housing
- Work effectively with PHFS staff; participate in team building, staff meetings, and organizational functions
Skills and Abilities:
- Be compassionate and non-judgmental in responding to families in need
- Maintain composure and facilitate order in a stressful environment with a particular focus on the stressors of communal living, parenting, and homelessness
- Communicate clearly and concisely with clients and staff
- Build relationships and interact respectfully with individuals and groups of people with diverse backgrounds and lifestyles
- Understand the effects of trauma and how trauma can impact homelessness and poverty
- Be able to learn new skills and apply that knowledge to different situations
- Be flexible in work routine and approach to daily schedule
- Be comfortable working independently with clients as well as with the rest of the PHFS team
- A flexible schedule and availability to cover various shifts for staff who take planned or unplanned time off; weekday availability between 8am and 6pm is preferred
- Experience working with individuals or families experiencing homelessness and a knowledge of local social services is a plus
- Must be self-motivated and work well in an unstructured environment
- Ability to bend, kneel, squat, reach, and occasionally lift up to 25 pounds
- Ability to climb stairs multiple times a day
- Familiarity with computers and basic software, including Microsoft Word, Excel, and Google Drive
Send a resume and cover letter in .pdf format to email@example.com with your name and the job title in the subject line. No phone calls, please.
Applications will be reviewed as they arrive and the position will be filled as soon as possible.